Payment Failed

We were unable to process your payment. Your booking has not been confirmed. No charges have been made to your account.

What may have gone wrong?
Card declined or insufficient funds Your bank may have declined the transaction. Please check your card details or try a different card.
Connection interrupted Your internet connection may have dropped during the payment process.
Session expired The payment session may have timed out. Please start a new booking.
No charge was made You have not been charged. Any pending amount will be released by your bank within 3–5 business days.
What to do next?
1
Try again — Click the button below to go back and retry your booking with the same or a different payment method.
2
Check your card — Ensure your card has sufficient funds and that online payments are enabled.
3
Contact us — If the issue persists, call us at (04) 2434 777 or WhatsApp 050 1377 000 and we will assist you.